Building Culture and Connection Through Digital Collaboration Tools

These days, offices aren’t the only places we build culture and get to know each other. Since teams are all over the world and many people work in a hybrid way, companies need digital tools that help people get things done but also build better relationships and a sense of who they are as a group. The correct tools can help people be open to each other, make habits together, and make sure everyone feels like they’re part of something bigger. That’s why the best project management tools are now about helping people connect with a goal.

If you don’t pay attention to company culture, it can fall apart when things get tough. Workers might feel like leaders don’t care, teams might forget what they’re trying to achieve together, and they might lose that feeling of belonging that makes them good at their jobs. Digital collaboration platforms can fix these issues by helping people bond on purpose. It makes sure trust, talking to each other, and appreciation are part of how people work every day, instead of something they think about later.

Lark Messenger: communication that builds belonging

Lark Messenger

Chat is often the first place that culture is experienced. Lark Messenger turns the normal stream of communication into an environment where employees feel a sensation of belonging and respect.

Threaded conversations keep discussions topical, organized and ensures that workers never feel left out of important information. Inherent to inclusive culture is the ability to follow conversations from wherever, even if team members are late to a conversation.

Pinned announcements are a mechanism for highlighting leadership announcements, cultural celebrations or company news. These visible touchpoints reinforce the values and priorities that shape culture.

Buzz notifications can add a sense of urgency, making every team member feel at the same moment.

Action conversion, lets your employees convert conversations to tasks or events. Trust grows when commitments do not get forgotten because they move straight to execution.

Lark Calendar: shared rituals and rhythms

Lark Calendar

Strong cultures function through collective routines and rhythms. Lark Calendar provides teams with a simple way to establish and share these rhythms across the organization.

Team-level visibility for things like town halls, wellness sessions, or training programs brings awareness to the entire group and reinforces that sense of togetherness.

Recurring events allow teams to establish predictable cultural moments, whether that’s a weekly check-in, monthly recognition celebration, or end-of-quarter reflection.

Smart reminders are useful for helping teammates not forget significant cultural events, and to reinforce that connection to culture, even when schedules become hectic.

Overlapping views enable employees to see organizational milestones and recognize their next event, which enables balance and connection.

Lark Base: transparency that builds trust

Lark Base

For culture to thrive, employees must trust that responsibilities and progress are clear. Lark Base makes accountability visible by structuring projects, ownership, and updates into accessible records.

Custom views—such as grid, kanban, or dashboards—help employees engage in a way that feels intuitive, giving everyone equal visibility into how work is moving forward.

Ownership fields show exactly who is responsible for what, reducing finger-pointing at each other and creating fairness across teams.

Automations keep updates consistent and reliable, so no employee feels left out or uninformed.

By keeping outcomes tied to execution, Lark Base helps with CRM app workflows by ensuring customer priorities and internal teamwork stay connected—building trust in both directions.

Lark Minutes: accountability from shared conversations

Lark Minutes

Meetings are a major part of culture, but only if the conversations matter and are remembered. Lark Minutes allows meetings to foster a culture of accountability.

Automatic transcription allows every voice to be documented, so no one is devalued or ignored.

AI-generated summaries allow employees to align with what was agreed to, which minimizes confusion and emphasizes clarity.

Extraction of action items allows commitments to be visible and trackable, more strongly establishing a cultural expectation of keeping promises.

Sharing clips allows leadership communications or cultural pieces to be broadly shared, enhancing the sense of belonging at all times.

Lark Approval: fairness and transparency in decisions

Lark Approval

Fairness is central to trust and culture. Lark Approval ensures employees experience decision-making as consistent and transparent, not arbitrary.

Customizable forms collect requests in a standard way, showing employees that everyone follows the same rules and regulations.

Automated routing sends approvals to the right reviewers, eliminating delays or perceptions of favoritism.

Real-time notifications bring visibility into what’s pending, reducing employee anxiety about stalled requests.

Auditable histories create a permanent record of approvals, reinforcing fairness. Running on an automated workflow, the process builds confidence that decisions are accountable and unbiased.

Lark OKR: aligning culture with shared purpose

Lark OKR

Culture is strongest when employees see how their efforts matter. Lark OKR ties daily work to shared goals, helping employees feel part of something larger.

Transparent objectives show employees how their projects contribute to company strategy, reinforcing purpose and meaning to project.

Alignment views connect team, individual, and organizational goals, strengthening cultural cohesion by showing everyone’s role in success is at par.

Progress dashboards visualize achievements, giving employees reasons to celebrate and creating positive cultural momentum.

Cycle reminders keep goals visible, ensuring culture isn’t just spoken-it’s lived consistently through actions.

Conclusion

Culture isn’t built through slogans, posters, or other marketing materials. It’s built through the systems people engage with every day. Lark partners with organizations and embeds cultural values directly into the workflows of an organization: Messenger builds belonging; Calendar facilitates rituals; Base fosters trust through transparency; Minutes creates accountability in meetings; Approval reinforces fairness; and OKRs encourage alignment back to purpose.

With Lark, organizations are able to build a deeper culture not simply as a byproduct of work but by creating connected collaboration where employees feel aligned, valued, and engaged to turn day-to-day work into a platform for shared identity.

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